Privacy Policy

STARME ("we", "us", "our") is committed to protecting your personal data. This policy explains what we collect, why, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are (Data Controller)

STARME
Parallel House, 32 London Road, Guildford, United Kingdom, GU1 2AB
Email: info@starme.uk

2. What personal data we collect

• Contact form: your name, email address, company name (optional), enquiry type and message.
• Newsletter: your email address.
• Consent record: your cookie/privacy banner choice, stored locally on your own device only.

We do not collect special-category data and we ask that you do not include any in your messages.

3. Why we process your data (lawful basis)

• Responding to your enquiry — legitimate interest and steps taken at your request prior to entering a contract (Art. 6(1)(b) and 6(1)(f) UK GDPR).
• Newsletter updates — your consent (Art. 6(1)(a)), which you may withdraw at any time by contacting us or using the unsubscribe option.

4. How your data is handled

Form submissions are delivered to our mailbox (info@starme.uk) via FormSubmit, which acts as a data processor for transmission only. Your data is not sold, rented, or shared with third parties for marketing.

5. Cookies and local storage

This website does not use advertising or analytics cookies. We store a single item in your browser's local storage to remember your consent choice. Embedded content (e.g., the Google Maps office locator) may set its own cookies subject to Google's privacy policy.

6. How long we keep your data

Enquiry emails are retained only as long as necessary to handle your enquiry and any follow-up business relationship, after which they are deleted. Newsletter data is kept until you unsubscribe.

7. Your rights

You have the right to:

• access the personal data we hold about you;
• request rectification or erasure;
• restrict or object to processing;
• data portability;
• withdraw consent at any time;
• lodge a complaint with the Information Commissioner's Office (ICO) — ico.org.uk.

To exercise any of these rights, email info@starme.uk. We will respond within one month.

8. Security

We apply appropriate technical and organisational measures to protect your data, including encrypted transmission (HTTPS) and access limited to authorised personnel.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the date of last revision.